Two sources disagree
A statement disagrees with a documented or measured value already held for the same subject. NovusLens keeps the disagreement visible rather than silently replacing either account. The technical name is provenanceProvenanceThe record of where a value came from, who stated it and when. Every value keeps this record. conflict: a disagreement between attributed sources.
Example. A report says a service recovers within an hour, while the incident record shows two hours. They may describe different dates, different services or a target rather than an actual recovery.
What to do next. Open both sources and compare their subject, period and meaning. Ask the named source owners to resolve the difference. If a source is wrong, its owner should publish a correction or withdrawal through the relevant ingestionIngestRead supplied records or documents and add their information to NovusLens, after the required checks. or stewardshipStewardshipCare of recorded information, such as correcting or withdrawing entries. The action allowed depends on the record type and the reader’s role. process. Recheck the affected conclusion afterwards.
The existing value may remain displayed while the disagreement is reviewed. That does not establish that it is true. The historical record is retained; whether it can support a current result is a separate question.